Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Steve McGregor

Steve McGregor

November 21, 2025

5  out of  5
rating by Steve McGregor
"Savanah made it so easy to switch insurances. And made it really easy to get life i surance also. Thank You Savannah"
We responded:
"Thank you, Steve! We’re so glad to hear Savanah made your switch simple and helped you get everything set up smoothly—including your life coverage. We appreciate you choosing our office and we’re always here if you need anything! - Tom"
Profile photo of Jamie Crites

Jamie Crites

November 21, 2025

5  out of  5
rating by Jamie Crites
"Savannah was on top of it! She responded proactively and quickly. Thanks for your help!"
We responded:
"Thank you so much, Jamie! We’re glad to hear Savannah was quick and proactive in helping you get everything taken care of. We appreciate you trusting our office with your life, auto, and mortgage protection. If you ever need anything, our team is always here to help! - Tom "
Profile photo of Levi Nausley (BeaverBoi)

Levi Nausley (BeaverBoi)

November 20, 2025

5  out of  5
rating by Levi Nausley (BeaverBoi)
"Savanna is always super helpful and gets the job done!"
We responded:
"Thank you, Levi! We’re happy to hear Savanna took great care of you—she works hard to make everything smooth and easy. We appreciate you choosing our office for your auto coverage and are always here if you need anything! - Tom"
Profile photo of Dev Green

Dev Green

November 19, 2025

5  out of  5
rating by Dev Green
"Great coverage and great rates. Shout out to Savanah for following up with me and making sure I had the best coverage."
We responded:
"Thank you so much, Dev! We’re glad to hear you found great coverage at a great rate. Savanah will be thrilled to know her follow-up and support made your experience even better. We appreciate you choosing our office for your renters insurance! If you ever need anything, we’re here to help. - Tom"
Profile photo of Jessica Hamilton

Jessica Hamilton

November 14, 2025

5  out of  5
rating by Jessica Hamilton
"Savannah was so so helpful! She put all of my worries at ease and provided me with the best price option available for my auto insurance needs. Thank you again Savannah!"
We responded:
"Jessica, thank you for sharing this with us! We are so happy to hear that Savannah took such great care if you. She is the best! We appreciate you and your support. - Tom"
Profile photo of Chris Christensen

Chris Christensen

November 14, 2025

5  out of  5
rating by Chris Christensen
"Very fast and friendly. No surprises. Will be considering them for all our insurance needs. Highly recommend them."
We responded:
"Chris, thank you so much for the recommendation and the kind words about our team! We are always here to help and we look forward to working with you in the future! - Tom "
Profile photo of Debbie Day

Debbie Day

November 13, 2025

5  out of  5
rating by Debbie Day
"I worked with Savanna on a new auto policy for our 2 vehicles and she was wonderful. Patient, informative and very helpful. She was able to provide a policy with better coverage at a lower rate than my current insurance. So very happy I got in touch with her. B"
We responded:
"Debbie, we are so happy to hear this! Thank you for taking the time to share. If you need anything else, don't hesitate to reach out! - Tom"
Profile photo of D S

D S

November 12, 2025

5  out of  5
rating by D S
"Take it from me (a lifelong skeptic and pessimist) — this is the place to get your insurance! First off, Savannah wholeheartedly deserves every bit of praise you see in these reviews. I’ve had countless issues caused by my mortgage lender that resulted in dozens of emails and phone calls. Every single time, Savannah responded immediately. The one time I called when she was out, Tom picked up right away and helped me without missing a beat. Who provides this level of service in 2025 — especially in insurance?! I’m not exaggerating when I say that in nearly 40 years of having insurance, they are the absolute best. I know this review might sound a little over the top, but I’m genuinely so grateful for their responsiveness, helpfulness, and accountability. It’s such a relief to have found people who truly care and go above and beyond."
We responded:
"Thank you so much for taking the time to share such kind words about Savannah. She truly goes about and beyond for our customers and I am so grateful that it does not go unnoticed. My team and I are always here to help in any way that we can. We look forward to serving your insurance needs for many years to come! Thank you again. We really appreciate you and all of the support! - Tom"
Profile photo of Emily Roberts

Emily Roberts

November 11, 2025

5  out of  5
rating by Emily Roberts
"I spoke with Savannah L about a quote for my 2022 Nissan Sentra. She was able to provide me my quote quickly and was able to give me additional information and advice on renters insurance. She was extremely pleasant to work with and made normally confusing insurance a bit easier to understand."
We responded:
"Emily, Thank you for taking the time to share your experience with Savannah. I am thrilled to know that she was able to provide you with a positive experience. We look forward to serving your insurance needs in the future! - Toom"
Profile photo of Lisa Gorski

Lisa Gorski

November 10, 2025

5  out of  5
rating by Lisa Gorski
"Recently, we moved from California to Washington state. We had been State Farm customers for many years, but we needed to change over all of our plans to a Washington agent. Tom‘s office was recommended to us, and Billie was our point of contact. Billie was awesome to work with, and was quick and knowledgeable about the entire process. She got in touch with us through email within an hours of our original request, and set about dealing with all of the details. Billie was very pleasant to work with, and managed to take care of all of the issues of canceling the California policies and setting us up here in Washington state. We were also buying a new house, and they were involved in our mortgage process. That also went smoothly. I would recommend this office to anyone for their insurance needs. They are very fast to respond to questions, and very thorough in their work"
We responded:
"Lisa, Thank you so much for the kind review. Call us anytime! - Tom"
Profile photo of Crystal Koplan Mungarro

Crystal Koplan Mungarro

November 9, 2025

5  out of  5
rating by Crystal Koplan Mungarro
"They have been friendly and easy to get in touch with as I switch my coverage over to State Farm. And their rates were better than my previous carrier."
We responded:
"Crystal, We appreciate your recommendation! Thank you. - Tom "
Profile photo of Andrea Graham

Andrea Graham

November 4, 2025

5  out of  5
rating by Andrea Graham
"The staff at this State Farm office are always amazing and incredibly helpful whenever I have a question. Today, Billie called to help me with adding my new car, and she took the time to review my coverage since it seemed a little low for the new vehicle. She explained everything clearly and made sure I had the right protection. When my husband was in an accident, Tom personally called to check in on him, which meant so much to us. I’ve been with State Farm for years and have stayed with this same office the entire time—I truly wouldn’t go anywhere else!"
We responded:
"Andrea, we care for our customers deeply, and we're proud to serve you each day. Please know we're here for you always and look forward to assisting you in the future! We're so grateful that you are part of our State Farm family! Thank you for all of your kind words your business. - Tom"
Profile photo of Kevin Baer

Kevin Baer

November 3, 2025

5  out of  5
rating by Kevin Baer
"Savannah has always been great to me! She is always knowledgeable, gets me to the right people to talk to or the right resolution, and makes insurance not such a confusing thing to deal with."
We responded:
"Thank you so much for taking a moment to share your positive experience with us, Kevin! Your feedback about Savannah is not only important to us but also very much appreciated. We are so happy she takes such great care of you! We're always here to help. - Tom "
Profile photo of Linh H

Linh H

October 31, 2025

5  out of  5
rating by Linh H
"All staff I've talked with are courteous and helpful."
We responded:
"Linh, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Tom"
Profile photo of Stephanie Beard

Stephanie Beard

October 30, 2025

5  out of  5
rating by Stephanie Beard
"I love working with Savannah! She always helps me and is so kind!!"
We responded:
"Stephanie, thank you for your kind words about Savannah! You experience is exactly what we strive for. We appreciate your support! - Tom"
Profile photo of Tracy Scott

Tracy Scott

October 28, 2025

5  out of  5
rating by Tracy Scott
"Billie has been great to work with and it made my process of moving from South Carolina to Washington so much easier!"
We responded:
"Tracy, this is so awesome to hear! We are so happy that Billie has made your transition a smooth one. My team and I are always here to help. If you need anything at all, please don't hesitate to reach out! Thank you so much. - Tom "
Profile photo of Bryson

Bryson

October 28, 2025

5  out of  5
rating by Bryson
"Savannah was an excellent help when it came to setting up my life insurance policy."
We responded:
"Bryson, thank you so much for sharing this about Savannah! We are so happy to hear that she was an excellent help. My team and I are always here to help! - Tom"
Profile photo of J

J

October 27, 2025

5  out of  5
rating by J
"I’ve been shopping for car insurance and Savannah has been so helpful! She is very quick to reply to questions, which is so appreciated! She is very kind and professional."
We responded:
"Thank you so much for sharing this, J! We’re happy to hear Savannah was helpful throughout your search for auto coverage. Our goal is to make things simple, clear, and easy to navigate, and it means a lot to know that came through. We appreciate you taking the time to share your experience! - Tom"
Profile photo of Kelley Roy

Kelley Roy

October 20, 2025

4  out of  5
rating by Kelley Roy
"Savannah was super helpful in getting car insurance switched over and changed when needed."
We responded:
"Kelley, thank you for the positive review! We are so happy to hear that Savannah took great care of you. We appreciate you! - Tom"
Profile photo of Zack Shier

Zack Shier

October 15, 2025

5  out of  5
rating by Zack Shier
"Quick, easy, and pleasant experience getting insurance for a new vehicle. Thanks Savannah!"
We responded:
"Zack, thank you so much for taking the time to share this with us! Your experience with Savannah is exactly what we strive for. - Tom"
Profile photo of Melvin Hutcherson

Melvin Hutcherson

October 14, 2025

5  out of  5
rating by Melvin Hutcherson
"Savannah made it so easy to update our direct deposit information and check on our Auto, Home, and Life policies. Thank you from the Hutcherson family."
We responded:
"Melvin, Thank you so much for taking the time to leave a review. We appreciate the recommendation! - Tom"
Profile photo of Heather Zetin

Heather Zetin

October 14, 2025

5  out of  5
rating by Heather Zetin
"Savannah called me back promptly, was super easy to talk to, and answered all my questions."
We responded:
"Heather, Thank you for the kind review. I'm glad that Savannah was able to help you in your time of need. - Tom"
Profile photo of vanessa bryant

vanessa bryant

October 8, 2025

5  out of  5
rating by vanessa bryant
"Michelle was able to help us transfer everything seamlessly with my mom's passing. She was so helpful in a stressful time that I switched all our family policies over to them as well! So thankful for the help and kindness!"
We responded:
"Vanessa, I'm glad to hear that your experience was so positive. We will always be here when you need us! - Tom"
Profile photo of yvette andrewbettree1@yahoo.com

yvette andrewbettree1@yahoo.com

October 7, 2025

5  out of  5
rating by yvette andrewbettree1@yahoo.com
"Wonderful customer service. Fast and easy switching to State Farm. Savannah answered all my questions. Great rates and customer service!!"
We responded:
"Yvette, We are always striving to provide excellent customer service. I'm thrilled to hear that Savannah provided just that. Thank you! - Tom"
Profile photo of Joyce Copeland

Joyce Copeland

October 6, 2025

5  out of  5
rating by Joyce Copeland
"The customer service person was amazing"
We responded:
"Joyce, thank you so much for taking the time to share this with us! I am thrilled to hear this. We are always here to help! - Tom "