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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tyler Sund

October 17, 2024

5  out of  5
rating by Tyler Sund
"Savannah was awesome; I am such a procrastinator and we had everything done, appointments made in minutes. Have always appreciated working with this group"
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Calib Jones

October 16, 2024

5  out of  5
rating by Calib Jones
"Get service and willing to go the extra mile for costumer satisfaction. I have had nothing but go experiences with State Farm and especially with Billie."
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monx2

October 11, 2024

5  out of  5
rating by monx2
"I recently needed a home owners insurance. I called and was answered by Savannah one of the State Farm agents in the office. She was superb and was delligent. It was a seamless process and was completed in a single phone call. She was prepared and knowlegeable. It made my experience very efficient. Then she was able to save me more money by discounts. So happy and content with my experienced with Savannah. 5 stars for Tom Kuhlmann State Farm. Thank you Savannah!."
We responded:
"Hello, my team and I are grateful for the opportunity to serve you each day. We're always more than happy to assist you and make sure your questions are answered to your satisfaction! - Tom"
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ann fro

October 11, 2024

5  out of  5
rating by ann fro
"Great customer service! Always responsive to calls and emails- very easy to work with. Patient and professional staff, always willing to go out of the way to help."
We responded:
"Ann, your great feedback to our State Farm Agency is always appreciated. My team and I will continue to work hard to earn your business each day! - Tom"
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Colette Ricketts

October 11, 2024

5  out of  5
rating by Colette Ricketts
"Savannah at the Tom Kuhlmann office has been very helpful & patient with my policy! I appreciate her dedication to a customer's experience."
We responded:
"Colette, I appreciate your kind feedback! My team and I are proud to serve your insurance needs each day. - Tom"
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Jack Lalonde

October 8, 2024

5  out of  5
rating by Jack Lalonde
"Always easy to work with Savannah"
We responded:
"Jack, our team is always thrilled to serve you and your insurance needs. We appreciate you and your kind feedback. - Tom"
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Billy Talbert

October 8, 2024

5  out of  5
rating by Billy Talbert
"These folks have been amazing. Always very responsive and ready to answer any questions or fix any issues I have. They came highly recommended to me and I will pass that on as well."
We responded:
"Billy, I’m so glad that your experience with our team has led you to share such kind feedback with us. We can’t thank you enough for sharing! - Tom"
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Oceanna Reyes

October 8, 2024

5  out of  5
rating by Oceanna Reyes
"Savannah was so helpful with getting my insurance needs figured out for moving. Everyone in this office is so helpful and quick to help out!!"
We responded:
"Oceanna, thank you for sharing your experience with my team and I! We appreciate your recommendation, and will always be here for you in your time of need. - Tom"
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breck leahy

October 5, 2024

5  out of  5
rating by breck leahy
"Good fast and efficient service nice to!"
We responded:
"Breck, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! - Tom"
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hiruy woldegiorgis

October 3, 2024

5  out of  5
rating by hiruy woldegiorgis
"I had a great experience with Savannah Lee while securing my auto and home insurance. She was attentive and took the time to understand my needs, providing personalized options that fit perfectly. The process was smooth, and I felt she genuinely cared about my situation. I highly recommend Savannah for anyone needing insurance—her professionalism is outstanding. Thank you, Savannah!"
We responded:
"Hello, I am so happy to hear we were able to provide you with a positive experience and set you up with the insurance coverage that works the best for you! Thank you so much for your review and your recommendation, we appreciate it. - Tom"
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Zephyr Forest

September 27, 2024

5  out of  5
rating by Zephyr Forest
"Savannah was very helpful. She answered all my questions immediately and made it easy to file the claim and get my windshield fixed."
We responded:
"Hello, thank you for taking the time to share such kind feedback with my team and I. We appreciate you and your time! - Tom"
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Melissa Moss-Larson

September 27, 2024

5  out of  5
rating by Melissa Moss-Larson
"Tom Kuhlmann’s office and Savannah in particular have been great to work with. Needing renters insurance for my son away at college became easy to navigate and change as he moved around during his time in Olympia. We are long time State Farm policy holders and are grateful to have another good experience."
We responded:
"Melissa, I'm so glad your time spent with us has led you to share such great feedback! Thank you for giving us the opportunity to serve you and provide you with top notch service! - Tom"
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MPMN2016

September 25, 2024

5  out of  5
rating by MPMN2016
"I had a great experience. Everyone was always friendly and helpful. Would recommend!!"
We responded:
"Hello, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! - Tom"
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Kate Alexander

September 23, 2024

5  out of  5
rating by Kate Alexander
"Friendly helpful office, Savannah helped guide me through the maze of insurance to find a workable arrangement"
We responded:
"Thank you for your kind feedback, Kate! We’re so glad to hear that Savannah was able to guide you through the insurance process and help you find the right solution. Our team is always here to assist you, and we appreciate your trust in us. - Tom"
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Rochelle Lee

September 23, 2024

5  out of  5
rating by Rochelle Lee
"Tom and his team have been a pleasure to work with! They were able to give me quick quotes for all of our policies; Umbrella, personal, auto, homeowners, and they went out of their way to ensure that our rental properties located in other states were covered as well! Savannah is very attentive and communicates clearly and quickly. This has been seriously the best and most personalized service. Switching to them from USAA saved us money, was easy and efficient, and they continue to make sure that everything is running as smoothly as can be, even with a transfer of our mortgage servicing company. Thank you Tom and Savannah for preventing headaches for our family! You Rock!"
We responded:
"Thank you for the fantastic review, Rochelle! We’re delighted to hear that we made your experience so positive. It’s great to know we could provide quick quotes and ensure coverage for your rental properties. We're committed to making the transition as smooth as possible, and your kind words about our service truly motivate us. We appreciate the great feedback! - Tom"
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Marcy Angel-Rosenlund

September 20, 2024

5  out of  5
rating by Marcy Angel-Rosenlund
"I was looking for a quote for auto and home insurance. I sent a message and was contacted very quickly by Savannah Lee. She answered all my questions and was able to email me a good quote and had some wonderful suggestions. It was a positive experience and I would highly recommend this agency.They are very professional and knowledgeable about their products."
We responded:
"Thank you for taking the time to share your experience, Marcy! We’re so glad to hear that Savannah was able to assist you promptly and provide valuable insights for your auto and home insurance needs. Your recommendation means a lot to us! If you have any more questions or need further assistance in the future, please don’t hesitate to reach out. - Tom"
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Anch Bergeson

September 18, 2024

5  out of  5
rating by Anch Bergeson
"Acct Rep Savannah Lee was responsive, patient and thorough in providing answers and putting together optimal policies for us."
We responded:
"Thank you so much for your kind words, Anch! We're thrilled to hear that Savannah provided you with responsive, patient, and thorough service. Our team always strives to create the best solutions for our customers, and it’s great to know we hit the mark for you. If you need any further assistance or have questions in the future, don’t hesitate to reach out! - Tom"
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rob george

September 14, 2024

5  out of  5
rating by rob george
"Everyone has always been super friendly and beyond helpful. I'm glad this is my State Farm agency."
We responded:
"Rob, thank you for providing us with such positive feedback! We will always have your best interests in mind! - Tom"
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Lea Schellhous

September 13, 2024

5  out of  5
rating by Lea Schellhous
"We love our home town State Farm office, Tom is terrific and genuine. I called today and was assisted by Savannah in setting up insurance for a new vehicle. She was efficient and professional. Always a pleasure working with these folks."
We responded:
"Lea, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Tom"
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Edgar Dorantes Loarca

September 12, 2024

5  out of  5
rating by Edgar Dorantes Loarca
"Great service. Very nice and always willing to help"
We responded:
"Edgar, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Tom"
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Lata Pitolau

September 6, 2024

1  out of  5
rating by Lata Pitolau
"Update: Premiums kept on raising and their excuse is that it’s the same across every company in the industry. I went from paying the amount in my review below to $293 per month. Crazy! Then we tried to get refunded but they cut the refund and made some lame excuse why. State Farm insurance is a thief! Well, I switched to USAA after over 6 years being with State Farm and now saving over $100 per month on insurance with the full coverage including home Insurance and more. The $293 I was paying to State Farm did not include home insurance. The best insurance there is! Tom is an excellent guy who goes above and beyond for his customers. I've had State Farm for a few years now and I've been highly satisfied with their service and my insurance rate. I enrolled in the Drive Safe program, and so far I went from paying about $150 to now paying only $80 a month for full coverage insurance including a rental car if needed. I also want to say, whenever I have questions or any issues, Tom always responds to my emails or phone calls. I switched from Progressive (auto) to State Farm (auto) and so far, I made the right choice! My only suggestion is, I hope that some day State Farm would offer lower deductibles for home renters insurance... at least to $250. When that happens, I will switch from Progressive Home Renters Insurance to State Farm."
We responded:
"Lata, thank you for taking the time to leave a review. I’m genuinely sorry to hear about the challenges you faced with your premiums and the issues surrounding your refund. We understand that rising costs can be frustrating, and we regret that you felt we didn’t meet your expectations in this regard. Insurance rates can fluctuate due to various factors, and while we strive to remain competitive, we understand that this doesn’t always align with our customers' needs or expectations. I’m sorry to hear that your experience with your refund process was not satisfactory. Thank you for being a customer for over six years, we value your feedback and we wish you all the best with your new insurance provider. - Tom"
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Michael Kyser

August 31, 2024

5  out of  5
rating by Michael Kyser
"Been working with Savannah over a month to decide if we should switch from USAA. Savannah was very patient, knowledgeable, informative, and professional with no pushy sales tactics. She did great at explaining the proposed quote coverage in detail. We also compared coverage with my USAA policy which I was able to get better coverage at a cheaper monthly rate. I sealed the deal and couldn’t be happier. Overall, great experience and recommend contacting Savannah at State Farm if you r looking for a reliable Company, excellent coverage with great rates.😊"
We responded:
"Michael, the recommendation of our business brings my team and I endless joy. Thank you for sharing that the work we put into bringing top notch service has left a positive mark! - Tom"
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Maura Palumbo

August 21, 2024

5  out of  5
rating by Maura Palumbo
"Savannah was quick and efficient at providing me with a quote and setting up my new vehicles on my account. She was also able to figure out what discounts I could apply to my existing car. My family has been clients of State Farm for years and I will continue to use them due to how great they are to work with."
We responded:
"Thank you so much for your wonderful feedback, Maura! We’re delighted to hear that Savannah provided quick and efficient service while helping you with your new vehicles and discounts. It’s great to know that your long-standing relationship with State Farm continues to be positive. We truly value your loyalty and are committed to delivering excellent service. If you need any more assistance or have any other questions, feel free to reach out. Thanks again for your support! - Tom"
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R R

August 20, 2024

5  out of  5
rating by R R
"Savannah did an excellent job of answering my questions, providing information, and getting me set up with policies for my home and vehicle. She was efficient, knowledgeable, and courteous."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Savannah provided you with excellent service. She takes great pride in being knowledgeable and efficient, and it’s wonderful to know that her efforts made a positive impact on your experience. If you need any further assistance with your home or vehicle policies, or anything else, please don’t hesitate to reach out. Thanks again for your feedback! - Tom"
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Jason Copen

August 20, 2024

5  out of  5
rating by Jason Copen
"Savannah was very courteous, knowledgeable and thorough with my new vehicle quote. I also appreciated that she informed me of my coverage options in a clear and concise manner. I was highly satisfied with her service and professionalism, thank you Savannah!"
We responded:
"Thank you for the great review, Jason! We’re thrilled to hear that Savannah's courteous, knowledgeable, and thorough approach made your experience smooth and satisfying. We’re glad she was able to clearly explain your coverage options and help you with your new vehicle quote. Your satisfaction is our priority, and we’ll make sure to pass along your thanks to Savannah. If you have any more questions or need further assistance, don’t hesitate to reach out. Thanks again for your positive feedback! - Tom"